Scope and This Website

This policy primarily governs the Application on your Device. The same text is published at https://teur.work/relvia/privacy for App Store, Google Play, and web reference. Visiting that page is a website visit and may involve hosting logs separate from in-app data, as described in the general privacy policy for teur.work.

Who We Are

The Service is developed and operated by Ivan Shauchenka (“Controller” where GDPR applies). Contact: brunotwin.company@gmail.com.

We are not a healthcare provider, covered entity under HIPAA (United States), or formal data processor acting on behalf of a clinic. Content you enter about mood, anxiety, or wellbeing is treated as personal data you choose to provide, not as medical records we maintain for treatment purposes.

Definitions

• Account — optional identity created via Sign in with Apple and Supabase Auth.
• Application — Relvia mobile app.
• Device — phone or tablet you use to access the Service.
• Personal Data — information relating to an identified or identifiable individual.
• User Content — journal entries, messages, prompts, voice-derived text, and similar data you submit.
• AI Processing — automated generation of text or summaries using third-party models via OpenRouter or comparable providers when you use AI features.

How Data Is Stored

Relvia is designed to work on your Device first. Journal entries, settings, and related data are stored locally. If you sign in with Apple, we may sync your journal and account-linked data to our backend hosted on Supabase, associated only with your account. Without an account, cloud sync does not occur for that data.

When you use AI features while connected to the network, portions of your User Content and conversation context are transmitted to our servers and/or third-party AI infrastructure to generate responses. We aim to send only what is necessary for the feature you invoke.

Categories of Data We Collect

Information you provide

• Journal text, chat messages, answers to prompts, and preferences
• Optional voice input converted to text (via OS speech recognition)
• Account identifiers from Apple Sign In (for example a stable user ID and, if you choose to share it, email) handled through Supabase Auth
• Support correspondence if you contact us

Automatically collected

• Device type, operating system version, app version, language
• Technical logs needed for security, abuse prevention, and debugging (for example error reports)
• Approximate region derived from IP when requests reach our backend (standard server logs)

Sensitive data

You may choose to enter information about mental or emotional wellbeing. We do not require it, but if you provide it, we process it as Personal Data to operate the Service. Please avoid submitting information you are not comfortable storing digitally or sending to AI providers when AI features are enabled.

How We Use Personal Data

• Provide, operate, and maintain the Service (including sync, AI, TTS, and reminders)
• Authenticate you and secure accounts
• Generate AI responses and optional profile-related summaries from your in-app activity
• Improve reliability, fix bugs, and understand aggregate usage
• Comply with law and enforce our Terms
• Respond to your requests and support inquiries

We do not use your data for third-party advertising, sell your Personal Data, or use App Tracking Transparency tracking for cross-app advertising (our privacy manifest indicates tracking is not used for advertising purposes).

Legal Bases (EEA / UK GDPR)

Where GDPR applies, we rely on: (a) Contract — processing necessary to provide the Service you request; (b) Legitimate interests — security, fraud prevention, and improvement, balanced against your rights; (c) Consent — where required (for example optional permissions or sensitive processing where consent is the appropriate basis); (d) Legal obligation — when we must comply with law.

AI and Third-Party Processors

When AI features are active and you are online, User Content and context needed for the request may be processed by:

• OpenRouter — routes requests to underlying language model providers. See openrouter.ai/privacy.
• Supabase — authentication, database, and storage for account-linked data. See supabase.com/privacy.
• Apple — Sign in with Apple; on iOS, speech recognition may use Apple’s on-device or system services. See apple.com/legal/privacy.
• Google — on Android, speech recognition may use Google’s speech services per your device settings.

We contractually require processors to handle data only on our instructions where applicable. AI providers may process data in the United States or other countries. We do not control model training policies of every upstream provider; avoid sharing information you do not want processed by third-party AI systems.

Device Permissions and Features

• Network — requests to Supabase and AI/OpenRouter when cloud or AI features are used.
• Account — Sign in with Apple + Supabase Auth; optional cloud sync of journal data under your account.
• Microphone — optional, only when you start voice input; speech-to-text via OS/provider recognition (Apple on iOS, Google on Android).
• Notifications — optional local scheduled reminders; disable in system or in-app settings.
• Audio / TTS — in-app playback of synthesized speech; on Android, audio session settings may apply.
• Photo library — if a permission string appears in the app manifest for SDK compatibility, the Application does not access your photos or upload images unless a future in-app feature explicitly requests access and updates this policy.
• Clipboard — if copy/paste is available, it is used only when you initiate copy or paste.
• Vibration — optional haptic feedback; not personal data.
• Legacy Android storage — READ/WRITE_EXTERNAL_STORAGE on older API levels only, for SDK compatibility where declared.

International Transfers

We and our processors may store or process data in the United States and other countries that may not provide the same level of data protection as your home country. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms offered by processors.

Retention

We retain Personal Data for as long as your account is active or as needed to provide the Service, then delete or anonymize it within a reasonable period unless law requires longer retention. Local data on your Device remains until you delete it or uninstall the Application. Server logs are retained for a limited period for security and operations.

Your Rights and Choices

Depending on your location, you may have the right to access, correct, delete, restrict, object to processing, or port your Personal Data, and to withdraw consent where processing is consent-based. You can delete local data in the app or by uninstalling; for account and cloud data, contact us or use in-app deletion if available.

EEA/UK residents may lodge a complaint with a supervisory authority. EU ODR platform: https://ec.europa.eu/consumers/odr.

California Privacy Rights (CCPA / CPRA)

California residents may request to know, delete, or correct Personal Information, and to opt out of “sale” or “sharing” for cross-context behavioral advertising. We do not sell Personal Information. To exercise rights, email brunotwin.company@gmail.com. We will not discriminate against you for exercising privacy rights.

Children’s Privacy

The Service is not directed to children under 13. We do not knowingly collect Personal Data from children under 13. If you believe we have collected such data, contact us and we will delete it. Users under 18 should use the Service with parental guidance, especially AI and wellbeing-related features.

Security

We use reasonable technical and organizational measures (including encryption in transit, access controls, and reputable hosting). No method of transmission or storage is 100% secure. You are responsible for securing your Device and Apple account.

Changes to This Privacy Policy

We may update this policy from time to time. We will post the new version at the URL above and update the “Last updated” date. Material changes may be communicated in the Application where practicable.

Related documents

• Terms of Service: https://teur.work/relvia/terms
• Apple Standard EULA (App Store): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

Contact Us

Privacy questions or requests:

• Email: brunotwin.company@gmail.com
• Owner: Ivan Shauchenka